Job Opportunities

Manipal Hospital Radiology Group is a team of talent which believes in providing the best services to leave an outstanding impact in the betterment of patient care. Life, at MHRG, is an opportunity to learn & grow, utilize knowledge & skills with the team and utilize the same for the development of the society.
We are a pool of about 80-85 radiologists, many of us with diverse experience in sub-specialties. The kind of experience one receives by working with us becomes life-changing as the candidate gets the opportunity to deal with both hospital and Teleradiology exposure under the same roof.
We believe in learning, growing and taking responsibility in providing an optimum learning environment for everyone involved and conferences, contributing to the medical society in terms of academics helps in keeping pace with the growing world.

Manipal Hospitals Radiology Group is a team of talents who believes in providing the best services to leave an outstanding impact in the betterment of patient care. Life, at MHRG, is an opportunity to learn and grow and also to utilize knowledge and skills with the team and utilize the same for the development of the society.

We are a pool of about 80-85 radiologists, many of us with diverse experience in sub-specialties. Since, confidence comes with exposure. The kind of experience one receives by working with us becomes life-changing as he gets the opportunity to deal with both hospital and Teleradiology under the same roof.

We believe in learning, growing and taking responsibility in providing an optimum learning environment for everyone involved. Participation in various national and international seminars and conferences, contributing to the medical society in terms of academics helps in keeping pace with the growing world.

If you want to be a part of our team, you can fill up the below form along with your CV.

Department: Manipal Hospital Radiology Group – Teleradiology

Job Title: Operations Assistant/Case Coordinator

Job Outline: We are looking for an enthusiastic and reliable professional to join our team as Operations Assistant/Case Coordinator. The candidate will be a first point of contact to manage operations between us and our clients. The primary responsibility of the candidate will be able to ensure seamless client service delivery and effectively solve client issues, complaints and inquiries. It is preferrable that the candidate has basic medical knowledge and is keen to work with a team of elite radiologists and wants to carve a career path in the field of teleradiology

Job description:

  • Understands the client base of teleradiology of our group
  • Is effectively and efficiently responsive to both internal and external stakeholders
  • Providing comprehensive support to all clients.
  • Assigns cases appropriately to the concerned radiologists and follows up for reports in line with defined SLA
  • Has a knowledge of radiologist schedules and coordinates with the clinical an administrative team
  • Identify and escalate priority issues to Operations Head.
  • Document all call information according to standard operating procedures.
  • Should be able to understand IT related issues and escalate to the IT team when support needed.
  • Should be able to work on multiple internal software platforms.
  • Should have basic knowledge of computer with MS Word and Excel
  • Should monitor emails and respond whenever needed.
  • Maintain a clean, organized and easy to work environment.
  • Interact and cooperate with all customers.
  • Build trust, value others, communicate effectively, drive execution, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.
  • Maintain professional internal and external relationships that meet company core values.
  • Maintain high degree of Communication, professionally.

Desired Qualification: Life science graduate/ Radiology experience preferably

Skills and experience:

  • Should have good verbal and written communication skills.
  • Should be a good listener.
  • Should be a team player and work independently when required.
  • Should be willing to work on weekends and night shifts.
  • Candidate with a life science background is an advantage.
  • Should be flexible to work in different shifts.
  • Strong computer skills.

Location: Bangalore

Reporting Authority: Senior Manager- Operations

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